Welcome to Flevv Help Centre
We're here to help you make the most of your Flevv experience. Below you'll find answers to common questions and resources to help you get started.
Getting Started
    - Creating Your First Resume: Start by selecting a template and filling in your personal information, work experience, and skills.
 
    - Visiting Cards: Create professional digital business cards to share your contact information easily.
 
    - Courses: Access our learning materials to enhance your skills and career prospects.
 
    - E-commerce Store: Set up your online store to sell products and services.
 
Account Management
    - Sign Up: Create your Flevv account using your email address or social media accounts.
 
    - Profile Settings: Update your personal information, preferences, and account settings.
 
    - Password Reset: If you forget your password, use the "Forgot Password" link on the login page.
 
    - Account Deletion: You can request account deletion from your profile settings.
 
Resume Builder
    - Templates: Choose from a variety of professional resume templates.
 
    - Customization: Personalize your resume with colors, fonts, and layouts.
 
    - Export Options: Download your resume as PDF or share via a public link.
 
    - AI Assistance: Use our AI tools to improve your resume content and formatting.
 
Visiting Cards
    - Design Options: Select from multiple themes and customize your card design.
 
    - Contact Information: Add your phone, email, social media, and business details.
 
    - QR Code: Generate QR codes for easy sharing and contact exchange.
 
    - Analytics: Track views and interactions with your digital card.
 
Payment and Subscriptions
    - Payment Methods: We accept credit cards, debit cards, and other secure payment methods.
 
    - Subscription Plans: Choose from various subscription tiers based on your needs.
 
    - Billing: Manage your subscription and billing information in your account settings.
 
    - Refunds: See our refund policy for information about returns and cancellations.
 
Technical Support
    - Browser Compatibility: Flevv works best on Chrome, Firefox, Safari, and Edge browsers.
 
    - Mobile Access: Access Flevv on your mobile device through your web browser.
 
    - File Uploads: Supported file formats include PDF, JPG, PNG, and DOCX.
 
    - Performance: Clear your browser cache if you experience slow loading times.
 
Privacy and Security
    - Data Protection: Your personal information is encrypted and stored securely.
 
    - Privacy Controls: Control who can view your public profiles and shared content.
 
    - Security Measures: We use industry-standard security practices to protect your data.
 
    - Data Export: You can export your data at any time from your account settings.
 
Frequently Asked Questions
Q: How do I share my resume publicly?
A: Go to your resume settings and enable public sharing. You'll receive a unique link that you can share with employers.
Q: Can I use multiple templates for different resumes?
A: Yes, you can create multiple resumes with different templates and content for various job applications.
Q: How do I update my subscription plan?
A: Visit your account settings and select "Manage Subscription" to upgrade or change your plan.
Q: Is my data safe on Flevv?
A: Absolutely. We use enterprise-grade security measures and comply with international data protection standards.
Q: Can I cancel my subscription anytime?
A: Yes, you can cancel your subscription at any time from your account settings. Your access will continue until the end of your billing period.
Contact Support
If you can't find the answer you're looking for, our support team is here to help:
    - Email Support: support@flevv.com (Response within 24 hours)
 
    - Live Chat: Available during business hours
 
    - Community Forum: Connect with other Flevv users
 
    - Video Tutorials: Watch step-by-step guides on our YouTube channel