Cookie Policy

Effective Date: January 15, 2025
Last Updated: January 15, 2025

This document is maintained for future use if a web version is launched. Currently, Flevv operates as a Flutter mobile application and uses mobile-equivalent tracking technologies (device IDs, local storage, tokens) instead of cookies. Please refer to our Privacy Policy for complete information.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit websites or use applications. They help recognize your device and remember information about your preferences or past actions.

2. Types of Cookies We Use

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for core functionality and cannot be disabled:

• Authentication Tokens: JWT tokens to maintain your logged-in session
• Session Management: Cookies to identify your active session
• Security Cookies: CSRF tokens and security measures
• Load Balancing: Technical cookies for service distribution

Legal Basis: Contractual necessity (GDPR Article 6(1)(b)) - these cookies are essential to provide services you've requested.

2.2 Functional Cookies

These cookies enhance functionality and personalization:

• Language Preferences: Remember your selected language (en, hi, tl, ta, ml)
• Theme Preferences: Remember your display preferences
• Recent Workspaces: Remember your last accessed projects

Legal Basis: Legitimate interests (GDPR Article 6(1)(f)) - to improve user experience.

2.3 Analytics Cookies

These cookies help us understand how users interact with our services:

• Usage Analytics: Pages visited, features used, time spent
• Performance Monitoring: API response times, error rates
• Feature Analytics: Which features are most/least used

Legal Basis: Legitimate interests (GDPR Article 6(1)(f)) - to improve and optimize our services.

2.4 Third-Party Cookies

Some third-party services we use may set their own cookies:

• Google Sign-In: Authentication cookies for Google OAuth
• Apple Sign-In: Authentication cookies for Apple ID
• Razorpay: Payment processing cookies (PCI-DSS compliant)
• Firebase Cloud Messaging: Push notification management

These third-party cookies are governed by the respective companies' privacy policies.

3. Mobile Application Tracking

In our mobile application, we use tracking technologies similar to cookies:

3.1 Local Storage

• Authentication tokens stored securely on device
• User preferences and settings
• Cached data for offline functionality

3.2 Device Identifiers

• Device ID: Unique identifier for your device
• FCM Token: For push notifications
• Device Type: iOS or Android identification

3.3 Analytics SDKs

• App usage analytics
• Crash reporting and error monitoring
• Performance metrics

4. Purpose of Cookie Usage

We use cookies and similar technologies to:

• Authenticate You: Keep you logged in across sessions
• Remember Preferences: Language, theme, and display settings
• Security: Detect fraud, prevent abuse, protect against attacks
• Analytics: Understand usage patterns to improve services
• Performance: Monitor and optimize app performance
• Personalization: Provide relevant content and recommendations

5. Cookie Duration

5.1 Session Cookies

• Temporary cookies deleted when you close the app/browser
• Used for active session management

5.2 Persistent Cookies

• Authentication Tokens: 7 days (refreshable)
• Preferences: 1 year
• Analytics: Up to 2 years

6. Managing Cookies and Tracking

6.1 Mobile App Settings

• Device Settings: Manage app permissions in iOS/Android settings
• App Permissions: Control storage, notifications, and tracking permissions
• Clear Data: Clear app cache and data from device settings
• Logout: Logging out removes authentication tokens

6.2 Push Notifications

• Disable push notifications in device settings or app settings
• FCM tokens will no longer be used for notifications

6.3 Third-Party Tracking

• iOS: Enable "Limit Ad Tracking" or "Ask App Not to Track" (iOS 14.5+)
• Android: Reset advertising ID or opt out of personalization

6.4 Consequences of Disabling Cookies

Disabling essential cookies will:

• Prevent you from logging in
• Disable core functionality
• Reset preferences on each session
• Impact service performance

7. Do Not Track (DNT)

Flevv currently does not respond to "Do Not Track" browser signals as there is no universal standard for DNT signal interpretation. However, you can manage tracking through the methods described in Section 6.

8. Data Sharing

Cookie data may be shared with:

• Service Providers: Infrastructure and analytics providers (under strict data processing agreements)
• Third-Party Authentication: Google, Apple for OAuth authentication
• Payment Processors: Razorpay for subscription management

We do not sell cookie data to third parties.

9. International Data Transfers

Cookies and tracking data may be transferred to servers located in:

• India (primary servers)
• United States (Google, Apple, OpenAI services)
• Other countries where our service providers operate

All transfers comply with GDPR requirements through Standard Contractual Clauses or adequacy decisions.

10. Children's Privacy

Flevv is not intended for users under 16 (or 13 in certain jurisdictions). We do not knowingly collect cookies or tracking data from children. Parents can contact privacy@flevv.com to request deletion of such data.

11. Your Rights (GDPR/CCPA)

You have the right to:

• Access: Request information about cookies and tracking data we've collected
• Deletion: Request deletion of cookie data (may impact service functionality)
• Objection: Object to non-essential cookie usage
• Portability: Receive your cookie preferences in machine-readable format

Exercise these rights by emailing privacy@flevv.com.

12. Updates to This Policy

We may update this Cookie Policy to reflect:

• Changes in our tracking practices
• New technologies or cookies
• Legal or regulatory requirements

Changes will be communicated via:

• Updated "Last Updated" date on this page
• In-app notification for material changes
• Email for significant changes affecting your rights

13. Cookie List

14. Contact Information

For questions about cookies and tracking:

• Privacy Inquiries: privacy@flevv.com
• Data Protection Officer: dpo@flevv.com
• Support: support@flevv.com

Consent: By using Flevv, you consent to our use of essential cookies. For non-essential cookies, you can manage your preferences as described in Section 6.